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Frequently asked questions
Booking, prices, what to expect and gift vouchers. A few steps from Old Town Square.
4.9 from 2,355 reviews on Google · Travellers’ Choice 2026 on TripadvisorBooking & payment
Prices, booking, payment and cancelling.
How much does a massage cost?
The Traditional Thai Massage costs 1,690 CZK for 60 minutes, 2,190 CZK for 90 and 2,690 CZK for 120 minutes. Targeted massages start at 1,190 CZK for 30 minutes, the Tranquility Ritual at 2,190 CZK and the Thai Couples Massage at 3,490 CZK for both of you. A welcome drink and warm tea after the massage are included. You’ll find every price in our price list.
How do I book a massage?
The easiest way is online in our booking system: you’ll see the available times and can choose the type and length of your massage. You can also book by phone on +420 734 331 444 or via WhatsApp.
Can I walk in without a booking?
Yes, if we have a free slot. But we are usually fully booked, so we recommend booking ahead. You can see all available times online, including today’s, or ask us by phone on +420 734 331 444 or via WhatsApp.
Can I change or cancel my booking?
Yes, changing or cancelling is free up to 24 hours before your appointment. Just call +420 734 331 444, message us on WhatsApp or email info@escapemassage.cz. If you paid online and cancel in time, we refund your money the same way you paid, within 14 days at the latest.
Do I have to pay in advance?
No. You book your massage online and can pay later at the salon, by card or in cash.
How can I pay?
Online when you book (card, Apple Pay, Google Pay), or later at the salon by card or in cash. Cash is 4% cheaper: the card fee we save goes to you. You can also pay with a gift voucher.
Can I pay in euros?
Yes, in cash at the salon. The 4% cash discount applies in euros too. Card payments are always in Czech crowns.
Do you offer massage at home or hotel?
Yes. Your therapist comes to your home, hotel or corporate apartment anywhere in Prague and brings the massage table and everything needed. A 90-minute massage starts at 3,990 CZK. Arrange a time by phone on +420 734 331 444 or via WhatsApp. You’ll find all the details on our massage at home or hotel in Prague page.
Before your visit
Choosing a massage, finding us and getting ready.
Which massage should I choose first?
We recommend the Aromatherapy Massage for 90 minutes at 2,390 CZK: gentle, flowing strokes and plenty of time to relax. You can book it online right away. Want deep pressure and stretching without oil? Choose the Traditional Thai Massage. For a special occasion, there’s the Tranquility Ritual: a full-body massage with facial care.
What is the difference between the Traditional Thai Massage and the Thai Oil Massage?
The Traditional Thai Massage is done without oil, in comfortable clothes that we lend you. Your therapist combines acupressure with passive, yoga-like stretching. The Thai Oil Massage is gentler: warming strokes with natural, unscented argan oil that is kind even to sensitive skin.
How long should my massage be?
For your first visit we recommend 90 minutes. In 60 minutes we work through the whole body, but the muscles only fully let go towards the end, and a longer massage gives them that time. Choose 120 minutes when you want your body to relax completely. A targeted massage of one area takes as little as 30 minutes.
Can we come as a couple?
Yes. Choose the Thai Couples Massage: you lie side by side in one room and choose either the Traditional Thai Massage without oil or the Aromatherapy Massage with oil. From 3,490 CZK for both of you, and you can book a time for two online too.
Can we come as a group of 5 or more?
Online booking takes up to 4 guests. For a larger group, message us on WhatsApp or call +420 734 331 444 and we’ll arrange a time with you.
How does it work and how do I prepare?
Avoid eating for an hour before your massage, skip alcohol and drink plenty of water. Please arrive 15 minutes early: we welcome you with a drink that changes colour in front of you, and your therapist talks through your wishes and your health with you. Then she shows you to your massage bed, where you can change in private. During the massage she adjusts the pressure to what feels good to you, and at the end, warm tea is waiting for you.
What should I wear?
Nothing special. For the Traditional Thai Massage we lend you comfortable clothes. For oil massages you lie on the table covered with a towel, and only the part of the body your therapist is working on is ever uncovered. For the anti-stress, back, neck and shoulder and hand massages you only take off the clothes on your upper body; for the foot massage you just take off your shoes and socks.
Where do I find you?
A few steps from Old Town Square, at Elišky Krásnohorské 133/11, 110 00 Prague 1 (Josefov). The entrance is right off the street, with the ESCAPE logo above the door. The nearest metro is Staroměstská (line A), and the Právnická fakulta tram stop is about 200 m from the salon. Google Maps will show you the way, and you’ll find more details on our contact page.
Where can I park nearby?
Parking right by the salon is limited (blue zones). Public transport is easiest. If you drive, use the paid Rudolfinum underground garage (about 6 minutes’ walk) or Parking Palladium (about 10 minutes’ walk).
What are your opening hours?
We are open daily 10:00–22:00. Please arrive 15 minutes early, so you can start without rushing.
What if I’m running late?
Please let us know as soon as you can on +420 734 331 444 or via WhatsApp, and together we’ll work out what to do.
When should I skip a Thai massage?
Postpone your massage if you have a cold or feel unwell. With a long-term health condition, ask your doctor whether massage is right for you. Expecting a baby? We don’t recommend Thai massage during pregnancy. From the 2nd trimester, if your pregnancy is going smoothly, you can choose our gentle Pregnancy Massage.
Can children or seniors have a massage?
Yes. There is no age limit, and we always adapt the technique and intensity. For children and seniors, gentler massages such as oil massages are usually more suitable.
During and after
Pressure, language and what comes next.
Will the massage hurt?
It shouldn’t. We always adapt the pressure to you: just say so and your therapist will make the massage gentler or firmer. Thai massage tends to be deep, but never firmer than is comfortable for you.
Do your therapists speak English?
Yes, our whole team speaks fluent English. Our certified therapists are from Southeast Asia, trained at renowned schools there.
Do men give massages at ESCAPE?
No. All our massages are given by women, our certified therapists.
Can I take a shower after the massage?
Yes, there is a shower at the salon. It comes in handy especially after an oil massage.
What happens after the massage?
After the massage you can rest for a while over warm tea. The tea and the welcome drink are included in the price.
How often should I have a Thai massage?
For the best effect we recommend once a week. If time doesn’t allow, try to make time at least once a month. More in our article How often should you have a Thai massage?
What values can I buy a voucher for?
For a specific massage from our price list (from 1,190 CZK), or as a value voucher with credit of 2,000, 5,000, 10,000 or 25,000 CZK. From 5,000 CZK you get 5–15% off: 10,000 CZK of credit costs 9,000 CZK, and 25,000 CZK of credit costs 21,250 CZK.
How does the voucher arrive?
The PDF arrives by email right after payment, free of charge. A printed voucher in an elegant gift envelope can be collected free at the salon, or a courier brings it to you anywhere in the Czech Republic for 199 CZK, usually within 2 working days, so you can hand it over in person. For Christmas, the courier delivers vouchers ordered by 17 December, printed vouchers for pickup at the salon are ready for orders placed by 23 December, and the PDF can be ordered any time, even on Christmas Eve.
How long is the voucher valid?
A gift voucher is valid for 12 months from purchase, so the recipient has plenty of time to choose a date that suits them.
Who can use the voucher?
Anyone who receives it. The voucher is not tied to a specific name. We print the recipient’s name and your message on the PDF voucher. The printed voucher in an elegant gift envelope comes without a message.
How do I redeem a gift voucher?
Enter the voucher code when you book online, or show the voucher at reception. The code is on the voucher and in the confirmation email.
Can the voucher cover several massages, or a more expensive one?
Yes. A value voucher can be used over several visits, and Escape Club members can transfer it to their Club credit. A massage voucher can also be swapped for a different massage: the recipient pays the difference at reception, or the rest stays on the voucher.
Can I return a voucher?
Yes. A voucher bought online can be returned within 14 days of purchase without giving a reason, as long as it has not been used. If it was already partly used within those 14 days, we refund the unused part. Just write to info@escapemassage.cz and we will refund you by the same payment method. The courier fee is not refunded. Details are in our terms and conditions.
What if I lose the voucher?
Write to us at info@escapemassage.cz. If the email with your voucher goes missing, we will send it again; for a printed voucher, we will look up the code from your purchase details.
Escape Club
Free membership, discounts and your birthday.
Do you have discounts for new and regular guests?
Yes. Your first massage is 10% off with a welcome code: sign up for our newsletter and the code arrives as soon as you confirm your email. After that, as an Escape Club member you get 10% off every future visit, and 20% off one booking in your birthday month. Discounts on massages don’t combine; the best one always applies.
How much does Escape Club membership cost?
Nothing. Membership is free and comes with no commitment; all it takes is your email. Your 10% off every future visit then applies on its own: we recognise you by your email, both when you book online and at reception.
How does the birthday discount work?
Add your date of birth in your account. Then, during your birthday month, you get 20% off the full price of one booking, instead of the usual 10%. What counts is the date of the massage, and the discount is applied automatically, online and at reception.
For companies
Invoices and corporate packages.
Do you issue an invoice for a company?
Yes. Send us your company name and registration number to info@escapemassage.cz or via WhatsApp, or call reception (+420 734 331 444), and we will issue the invoice.
Do you offer corporate packages?
Yes. We offer company credit, gift-voucher packages and vouchers with your company logo for business partners. Our therapists can also come to your office or company event. Fill in a short enquiry on our corporate packages page and we’ll send you a tailored offer.
Didn’t find your answer?
Write or call us, and we’ll gladly help you choose a massage and a time.
Why guests keep coming back
“We were given a private room with two massage beds, which made it feel extra special and relaxing. The welcome drink was delicious, and the tea afterwards was such a nice touch!”
“If I could give 6 stars I would … the place is so zen like that the moment you cross the door you start to relax …”
Jeiffret A.“I would highly recommend ESCAPE Thai Massage to anyone visiting Prague. It was also very good value for money and the facilities were also so nice and relaxing.”
Jonathan C.
Excerpts from our guests’ reviews.
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